Guide to Renting
Client Money Handling
At Neon Lock, we prioritise the security and transparency of all client funds. As a proud member of the Safeagent Client Money Protection Scheme, we ensure that every penny entrusted to us is handled responsibly and safeguarded in full compliance with UK regulations.
Our Policy
Neon Lock is committed to upholding the highest standards of client money management. Being accredited by Safeagent reflects our dedication to ethical and transparent practices, providing landlords and tenants with the confidence that their funds are fully protected.
Our Client Money Handling Practices
- Segregated Accounts
All client funds are held in separate, secure accounts designated specifically for client money. This ensures complete separation from operational business accounts, preventing unauthorised access or misuse. - Transparency in Transactions
We maintain detailed and comprehensive records of all financial transactions. This enables us to provide landlords and tenants with clear, accurate financial statements and a complete breakdown of payments and receipts. - Regular Audits
We conduct regular audits of our accounts and processes to maintain full compliance with UK regulations and Safeagent standards. These audits are carried out by qualified professionals to ensure accuracy and accountability.
Financial Statements for Clients
Landlords and tenants benefit from clear, timely financial statements that detail all transactions. This ensures that clients always have a complete understanding of how their funds are being managed.
Accreditation and Assurance
Our accreditation with the Safeagent Client Money Protection Scheme underlines our unwavering commitment to safeguarding client funds. This membership ensures:
- Compliance with legal requirements and best practices in the property sector.
- The highest standards of security and accountability in the management of client money.
- Peace of mind for landlords and tenants, knowing that their funds are protected by a reputable third-party scheme.
Why Client Money Protection Matters
In the property sector, transparency and trust are essential. By adhering to Safeagent’s rigorous guidelines, we provide a secure framework that protects client funds from potential risks, ensuring that landlords and tenants can confidently engage.
If you have any questions or need further details about how we handle client money, please feel free to contact us. At Neon Lock, your trust and security are our priorities.
